I took my Cruz in for an oil change and the mechanic found oil leaks in several locations. Paul contacted my warranty company and found they would cover most of the repairs. The car now runs great again. Thanks Paul.
The Chevrolet of Dover staff was kind and professional but could do better with getting services preformed on your car in a timely manner. What is the point of making a service appointment if you going to hold someone's car all day? Also when they ask you what time do you need your car back and they don't have it ready on time. When that happens they should take some money off or throw in something like a car wash or vacuum for free to smooth things out with people.
We sincerely appreciate your feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail.
Corey , we sincerely appreciate your feedback. Each employee is a valued member of the Chevrolet Of Dover team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Ronald, our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Chevrolet Of Dover service team would like to thank you for coming in and we hope to see you again in the near future.
As far as the recall and oil change, good job. However, the car went in and out of service with a check engine light on. No one said anything to me about it, to inquire about finding the problem and fixing it...nothing! Surprising.